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Promote Good Practice in Housing Management

Housing management covers a broad range of services, including:

  • Assessing a person’s eligibility for social housing support
  • Allocating a home
  • Managing rent assessments and collection
  • Tenant engagement once living in the property
  • Maintenance
  • Estate management
  • Re-letting
  • Void management and house sales.

We aim to promote effective housing management across the sector.

How we help in this area

  1. Develop and manage the ‘Housing Manual’ which is an online learning and information resource for housing practitioners. Click through to the Housing Manual
  2. Provide training, host briefing sessions, produce ‘how to’ guides and case study examples.
  3. Engage individually with housing providers in order to promote good practice on key housing management issues.
  4. Facilitate and chair the National Housing Practitioner Network Forum