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Freedom of Information

The Freedom of Information Act, 2014, gives you the right to access records held by the Housing Agency and other state organisations. You don't have to give a reason why you want to see these records. A decision on your request must normally be made within four weeks. Please refer to the Housing Agency’s Section 15 & 16 Manual.

You can ask for the following records held by the Housing Agency,

  • Any records relating to you personally, whenever they were created
  • All other records created after 21 April, 1998 (when the Act came into effect)

A record can be a paper document, information held on computer, printouts, maps, microfiche, audio-visual material, etc. Public bodies such as the Housing Agency must also produce a section 15 and 16 manual reference books to help the public:

  • The Housing Agency’s function, its services and classes of records it holds;
  • How the Agency makes decisions under enactments and schemes we operate,

Section 15 & 16 Manual

Contact the FOI Officer, Housing Agency, 53 Upper Mount Street, Dublin 2. In your correspondence you should:

  • Refer to the FOI Act and enclose the appropriate fee if applicable (see below)
  • Give as much information as possible about the records you want
  • Specify how you prefer the record - as paper copies, or in another format such as a CD-ROM

Freedom of Information Officer, Housing Agency, 53 Upper Mount Street, Dublin 2, D02 KT73


You may ask the Housing Agency for an internal review by a more senior officer. They will inform you of the result of the review within three weeks.

If you are not satisfied with the outcome of the internal review, you may ask the Information Commissioner to review the matter.

There a no fee for making a request. However, fees may be charged for the cost of photocopying in the case of personal information. There are also charges for the search and retrieval of other information.

FOI Disclosure Logs

The Agency Publishes details of freedom of Information requests annually.